Who we are
Our website address is: https://www.greystonehouse.com.
What personal data we collect and why we collect it
Contact forms
If you enter data into a contact or subscription form on our site we will store the information you entered along with the IP address of the system you entered it from and your browser agent string (those last two are to help deal with spam).
Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. If you select “Remember Me”, your login will persist. If you log out of your account, the login cookies will be removed.
We utilize services such as MailChimp, Elementor and StatCounter to understand our users. These providers, along with other providers such as YouTube, may set a cookie on your computer when you interact with content on our site. These are common providers and you should visit their sites to understand their cookie policies as they apply not just to our site, but to a very large number of sites you may visit.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
An example of this would be if we embed a YouTube video on our site. Cookies you would receive would be the same as if you visited YouTube directly.
Analytics
We use software from Statcounter which helps us improve our site and understand who visits us and why.
Statcounter is an online service which helps us to understand our visitors; for example, how visitors find our website, how long they spend on our site, which web pages they are most interested in etc. We use Statcounter because better understanding how visitors are interacting with our website helps us to improve the content, design and functionality of our site. This allows us to offer a better online experience to our visitors.
Statcounter uses cookies and other technologies to collect data on visitors and visitor activity on our website. This data includes:
- * Time and date of visit (this can help us to identify and plan for busy periods on our website)
- * IP address (this is a numerical label assigned to a device by an Internet Service Provider to enable the device to access the internet)
- * Browser and Operating System (this can help us to make sure that our website functions correctly in the browsers/operating systems used to access our site)
- * Device Information e.g. device type and screen size (this can help us to make sure that our website functions correctly in the devices used to access our site)
- * Referring Data e.g. a search engine link (this can help us to understand which search engines are helping visitors to find our website)
Furthermore, when you visit our website a Statcounter cookie (called “is_unique”) may be placed in your browser. This cookie is used only to determine whether you are a first-time or returning visitor and to estimate unique visits to the site.
You can learn more about cookies from Statcounter and set your browser to refuse same here:
http://statcounter.com/about/set-refusal-cookie/
For further details, please see the Statcounter privacy policy the:
https://statcounter.com/about/legal/#privacy
We use MailChimp to handle our newsletters and outbound mail messaging. You can check out their privacy policy at https://mailchimp.com/legal/privacy/.
What do we do with your data
Data we have about you helps us to understand what you are looking for from us. That in turn helps us to improve our products and services.
We may use the data we have:
- For our own internal records
- To improve what we do, including how we interact with you
- To contact you in response to a specific enquiry
- To customize our site for you
- To let you know about special events and new ideas we think might be of interest
We will not share your personal information with or sell it to third-party marketers.
Who do we share your data with
As mentioned above, we utilize third party services such as StatCounter and MailChimp who collect data about systems used to access our site (StatCounter) and those who sign up for our email newsletters (MailChimp). Beyond that we do not share your information with third-party marketers.
How long we retain your data
We retain data about our families who have accounts on our site. If you leave one of our schools and wish to have your data removed, send an email to admin@greystonehouse.com and we will remove it. No questions asked. We are big on privacy.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
How we protect your data
We store your data in a database. We protect that data from access via complex passwords and external security controls. No data is 100% safe, but we do our best to ensure we protect content. We do not store any financial information – period. So nobody will every get your credit card from us since we don’t know about it.
What data breach procedures we have in place
In the event of a breach we will send a notice out to all users of the site. Once we ascertain the extent of the breach and the data that effected we will follow up with site users and provide details.
